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PRIVACY POLICY

1. Information We Collect

We collect information to provide a smooth booking experience, personalize your stay, and enhance your wellness journey.

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A) Personal Information

When you make a reservation, subscribe, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Booking history and preferences

  • Wellness program selections or inquiries

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B) Automatically Collected Data

When you navigate our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our site

  • Cookies and similar tracking technologies
    (Used to improve website functionality and personalize your experience.)

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C) Optional Wellness Information

For certain services (e.g., spa rituals, yoga or wellness workshops), guests may voluntarily provide:

  • Wellness preferences

  • Accessibility needs

  • Dietary restrictions or sensitivities
    This information helps us tailor your experience but is never required.

2. How We Use Your Information

We use your data to provide a seamless, personalized, and secure stay.
 

We use your information to:

  • Process reservations and payments

  • Communicate booking confirmations or updates

  • Personalize wellness services and recommendations

  • Respond to inquiries or support requests

  • Improve website performance and guest experience

  • Send optional newsletters, promotions, or updates (with your consent)

  • Maintain safety, security, and legal compliance
     

We do not sell your personal information.

3. How We Share Your Information

We may share your data with trusted third parties only when necessary to operate our services.
 

Third-party service providers may include:

  • Secure payment processors

  • Booking and property management platforms

  • Email and marketing tools (used only with opt-in consent)

  • Analytics providers to improve website performance
     

All partners are required to protect your information and use it solely for the services they provide to us.

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"This page is non-commercial, does not present a real product or service, and is a part of a study assignment."

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